Supplying information on how the service charge is spent is a legal requirement.
Summary: Under section S.22 of the Landlord and Tenant Act 1985, leaseholders (Mallard House residents in this case) have the right to see information on the service charge spent. The managing agent (in this case Rendall & Rittner), should respond to the request within 21 days.
If the managing agent (Rendall and Rittner) fails to respond to a request for Scharge information from a leaseholder, it is treated as a criminal offence and can result in a fine for Rendall and Rittner.
The emails sent to Rendall and Rittner (below) confirm that R&R not only failed to respond but also harassed the leaseholder from Mallard House SW6 London over the disputed Service charges & kept sending threatening emails/letters with unjustified demands from 5th July 2018 till now 2024.
Then R&R appointed J B Leitch solicitors (which has one of the worst ratings in the UK) who sent threatening letters stating many false statements.
One may visit the following website for more leasehold advisory services https://www.lease-advice.org/advice-guide/service-charges-other-issues/
…………………………………………………………………………………………………………………………………………………………………………………………………………………………………….
RE: Hi Stephanie: Urgent Mallard House service charge issue]
From Subodh Gupta Journalist Network <subodh@journalism.net.in>
To Stephanie Simpson <Stephanie.Simpson@rendallandrittner.co.uk>
Copy ‘Subodh Gupta Journalist Network’ <subodh@journalism.net.in>, James Mattocks <james.mattocks@rendallandrittner.co.uk>
Date 2018-07-05 17:03
Summary Headers
R&R Accounts Pack 2017.pdf (~3.6 MB)
Hello Ms Simpson,
Thank for your email and clarity. I have one more query, please.
I have attached the account from R&R Year Ended 31 December 2016, for BLOCK J (Rocket, Mallard, Stephenson, Stanier, Orient), TOTAL SERVICE CHARGE EXPENDITURE (PAGE 43 of PDF) for whole block for whole year is £81,840 AND the Scharge which you have requested from Mallard house resident for 2017-18 is also roughly £80K for whole year ending 31st March 2018.
Could you please help explain HOW the £81840 (2016-17) for whole block J which consist of (Rocket, Mallard, Stephenson, Stanier, Orient) translate into roughly £80K for Mallard House only in 2017-18???
If you kindly explain this difference by tomorrow (or at the earliest) and help explain how actual numbers add up, I would be happy to pay by tomorrow itself as this is really not worth my time.
Kind regards
Subodh Gupta
00447867384541
…………………………………………………………………………………………………………………………………………………………………………………………………………………………………
RE: Hi Stephanie : Urgent Mallard House service charge issue]]
From Subodh Gupta Journalist Network <subodh@journalism.net.in>
To Stephanie.Simpson@rendallandrittner.co.uk
Copy james.mattocks@rendallandrittner.co.uk
Date 2018-08-10 17:13
Summary Headers
Service Charge whole J block Rocket Mallard Stanier Stephenson Orient £81840.jpg (~138 KB)
Hello Ms Stephanie
Unfortunately, I haven’t received answer to my SIMPLE query (email below sent last month) regarding charge. I have attached yours one page service charge actual accounts year 2016.
(1)It CLEARLY stated that for Whole year 2016, the total S Charge for WHOLE BLOCK J (Rocket, Mallard, Stephenson, Stanier, Orient), £81,840
and after adding reserve funds around £93000. Now point is you are asking roughly similar amount from Mallard House ONLY for the year 2017??? how does that amount for WHOLE block J, translate into SCh for Mallard House only???
(2)Are we paying service charge for others houses of BLOCK J as well??? and What percentage of £93000, should Mallard house pay???
Stephanie, if you please clear the answer to above 2 queries, I would be more than happy to clear any due first thing in the Monday 13th Aug morning. I am looking forward to your reply to sort this long pending issue asap.
Kind regards
Subodh Gupta
Mallard House Resident Flat 35
…………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………….
(FORWARD) Hi Stephanie: Urgent Mallard House service charge issue]]]
From Subodh Gupta Journalist Network <subodh@journalism.net.in>
To michael.mcdonagh@rendallandrittner.co.uk
Date 2018-08-10 18:12
Summary Headers
Service Charge whole J block Rocket Mallard Stanier Stephenson Orient £81840.jpg (~138 KB)
—————————- Original Message —————————-
Subject: RE: Hi Stephanie : Urgent Mallard House service charge issue]]
From: “Subodh Gupta Journalist Network” <subodh@journalism.net.in>
Date: Fri, August 10, 2018 17:13
To: Stephanie.Simpson@rendallandrittner.co.uk
Cc: james.mattocks@rendallandrittner.co.uk
————————————————————————–
Hello Ms Stephanie
Unfortunately I haven’t received answer to my SIMPLE query (email below sent last month) regarding scharge.
I have attached yours one page service charge actual accounts year 2016.
(1)It CLEARLY stated that for Whole year 2016, the total S Charge for WHOLE BLOCK J (Rocket, Mallard, Stephenson, Stanier, Orient), £81,840
and after adding reserve funds around £93000. Now point is you are asking roughly similar amount from Mallard House ONLY for the year 2017??? how does that amount for WHOLE block J, translate into SCh for Mallard House only???
(2)Are we paying service charge for others houses of BLOCK J as well??? and What percentage of £93000, should Mallard house pay??? Stephanie, if you please clear the answer to above 2 queries, I would be more than happy to clear any due first thing in the Monday 13th Aug morning. I am looking forward to your reply to sort this long pending issue asap.
Kind regards
Subodh Gupta
Mallard House Resident Flat 35
………………………………………………………………………………………………………………………………
[Hi Faye/Stephanie : Urgent Mallard House service charge issue]]]
From Subodh Gupta Journalist Network <subodh@journalism.net.in>
To faye.morris@rendallandrittner.co.uk
Copy Stephanie.Simpson@rendallandrittner.co.uk, james.mattocks@rendallandrittner.co.uk
Date 2018-10-16 10:01
Summary Headers Download all attachments
Service Charge whole J block Rocket Mallard Stanier Stephenson Orient £81840.jpg (~138 KB)
Flat 35 Mallard House Service charge full year 2017-2018 to R &R.jpg (~119 KB)
Dear Faye/Stephanie/James,
I haven’t received answer to my simple queries despite my repeated emails regarding service charge (email below)but got frequent reminder for payment for the same. I find it unprofessional!!!
(1)As a courtesy, I have paid yesterday full service charge amount for the year 2017-18 screenshot below. Please confirm the receipt for the same.
(2)Please note until you clearly answer the queries below, don’t send any demands for the service charge any more. Yours one page service charge actual accounts year 2016 (attached below):
(a)It CLEARLY stated that for Whole year 2016, the total Service Charge for WHOLE BLOCK J (Rocket, Mallard, Stephenson, Stanier, Orient), £81,840 and after adding reserve funds around £93000. Now point is you are asking roughly similar amount from Mallard House ONLY for the year 2017??? how does that amount for WHOLE block J, translate into SCharge for Mallard House only???
(b)Are we paying service charge for others houses of BLOCK J as well??? and What percentage of £93000, should Mallard house pay???
(c)Mhouse association, Mr. Amir and others have requested information under ”Summary of Tenets’ Right and Obligations” in relation to variable service charge which is set out on the ”Summary Clause 10′. I would appreciate if that information be supplied at the earliest.
I would be more than happy to set up direct debit next day if you please supply the above information at the earliest as their has been
considerable delay at your end.
Kind regards
Subodh Gupta
Resident: Flat 35 Mallard House, SW62BF, London
Fwd: Mallard House Fire Escape Door & SCharge Issue (URGENT)
From Subodh Gupta Journalist <subodh@journalism.net.in>
To richard.daver@rendallandrittner.co.uk
Copy duncan.rendall@rendallandrittner.co.uk, michael.mcDonagh@rendallandrittner.co.uk, paul.denton@rendallandrittner.co.uk
Date 2020-10-02 16:44
Summary Headers
—– Forwarded message from Subodh Gupta Journalist <subodh@journalism.net.in> —–
Date: Fri, 02 Oct 2020 10:26:38 -0500
From: Subodh Gupta Journalist <subodh@journalism.net.in>
Subject: Mallard House Fire Escape Door & SCharge Issue (URGENT)
To: Brendan.Sarsfield@peabody.org.uk
Cc: darrell.mercer@a2dominion.co.uk, duncan.rendall@rendallandrittner.co.uk, tracy.packer@peabody.org.uk
To whom it may concern
(A2D/Peabody/R&R)
Respected Sir,
My name is Subodh Gupta resident of Flat 35 Mallard House, Station Court, SW62BF London. I would like to bring to your kind attention 2 issues, delayed for many years at your end.
(1) NO 1 PRIORITY: Fire Escape (Mallard House)
Mallard House building is closed from all three sides and only one entry door/exit door at GFloor with no fire escape door? So if there is a fire on the 1st/2nd floor, all the residents on the upper floor are like sitting duck especially if they live on the backside of the building as no fire brigade can reach there.
SOLUTION: The one possible solution I see is the door to the roof from where one can easily escape to the other buildings/hotel exit either side. But the door to the roof is kept closed (I don’t know under whose direction) even though it has high enough parapet wall more than 1 meter and exit possible??? Now our MH association has raised this issue for the last 15 years but no action has been taken so far at your end???
(1a)Possible solution I see: Either that roof door shall be open for the Mallard House residents as other buildings have roof garden so why our roof is not open OR alternatively every resident must be given a key to the roof door so in case of fire, emergency one can escape.
Alternatively, kindly suggest which of your organization would be ready to take responsibility in case of fire as there is no fire exit door except the entrance???
(1b)Regarding the recent front door inspection of each flat in Mhouse, there are doubts if the original door fitted good for fire safety?
How come MHbuilding got a fire safety certificate in the first place? and also how come from the last 16 years it has been given ok status for front doors but now it seems NOT ok?
(2)SERVICE CHARGE
MHouse association has been requesting for the last few years for the ACTUAL INVOICES on the basis of which Service charge demand is raised under section 10 to MH leaseholders/residents.
Reason: We noticed many service expenses charged to MH residents in the past which were never been provided to MH residents in the first place. I leave this for our Mhouse association to follow up. I only request you to please provide the requested invoices/information/accounts by our Mhouse association at the earliest so service charge dispute can be resolved asap, once for all.
I am looking forward to your reply.
Kind regards
Subodh Gupta
Journalist
Flat 35 Mallard House
………………………………………………………………………………………………………………………………….
Fwd: Scharge + Mallard House Fire Escape Door & SCharge Issue (URGENT)
Contact photo
From Subodh Gupta Journalist <subodh@journalism.net.in>
To Michael.McDonagh@rendallandrittner.co.uk
Copy Richard Daver <richard.daver@rendallandrittner.co.uk>, Duncan Rendall <duncan.rendall@rendallandrittner.co.uk>, Paul Denton <paul.denton@rendallandrittner.co.uk>, James Mattocks <James.Mattocks@rendallandrittner.co.uk>
Date 2020-10-16 12:24
Summary Headers
Hi Michael,
Your response on 2 of yours incorrect misleading statements and another fire safety query is still pending. You have send me SCharge bill instead of fire safety response. I would like Scharge issue also to be resolved asap.
Michael, MHRA find out that R&R overcharged around 40,000 pounds to MHRA for the services which were not provided in the first place???
(1)Can you please confirm how this mistake happened at your end for many years ? (2)Can you confirm that there is no other mistakes as above of overcharging MHRA in your accounts?
(3)Can you please confirm that you have deducted the extra money you overcharged around 40,000 pounds from any outstanding scharge bill to the residents. As I would like any overcharging by yourself be deducted from any bill you send us.
(4)Kindly send me a statement of all the charges (based on ACTUAL INVOICES) from the point you have taken over from A2D till today date AND all the payment you have received from us so I can sort out any outstanding payment straight away. Also how you workout our scharge for flat 35 from total. I need to ask all these queries because of overcharging at your end.
Please answer specific to the above queries raised so nobody time wasted further.
Kind regards
Subodh Gupta
………………………………………………………………………………………………………………………………………….
Fwd: Scharge + Mallard House Fire Escape Door & SCharge Issue (URGENT)
Contact photo
From Subodh Gupta Journalist <subodh@journalism.net.in>
To Michael.McDonagh@rendallandrittner.co.uk
Copy Richard Daver <richard.daver@rendallandrittner.co.uk>, Duncan Rendall <duncan.rendall@rendallandrittner.co.uk>, Paul Denton <paul.denton@rendallandrittner.co.uk>, James.Mattocks@rendallandrittner.co.uk
Date 2021-02-17 14:47
Summary Headers
Dear Mr. McDonagh,
Its unfortunate that despite 4 months has gone and my queries are still pending at your end in regards to both Scharge and Fire Escape Door. Instead of responding to my queries, you have again send me Scharge demand letter?
Scharge issue Mallard House:
This is to inform you that I am exercising my “Summary of Tenant’s rights and obligation” in relation to variable service charges which is set out on “summary clause 10”. This is to inform you that I dispute charges under Estate 1A and also J block as these charges don’t correspond to my lease.
I have requested yourself in the past that please provide the requested actual invoices/accounts specific to Mallard House to our MH association so service charge dispute can be resolved asap, once for all at the earliest but unfortunately that hasn’t been the case.
Action point:
Although you have not provided requested information related to Scharge to me nor bother to reply my queries, still I will pay 1500 GBP today in good faith hoping RR would make an effort to resolve this issue at the earliest and provide actual accounts/records related to MHouse.
Fire Escape Door:
I haven’t received any response on my previous email dated 13th Oct 2020 related to Fire Escape Door (email below).
Action point:
We as a resident of MHouse must have access to roof door and unfortunately all the reasons provided by yourself on behalf of RR were incorrect. I have posted those comments at the link below at the new reviews page I published related to R&R. Kindly do let me know if you would like it to esclate it further although I really wish this issue can be resolved with peaceful discussion.
Kind regards
Subodh Gupta
Journalist
……………………………………………………………………………………………………………………………………………………
Fwd: Scharge + Mallard House Fire Escape Door & SCharge Issue (URGENT)
From Subodh Gupta Journalist <subodh@journalism.net.in>
To Michael.McDonagh@rendallandrittner.co.uk
Date 2021-09-02 12:54
Summary Headers
Dear Michael,
Service charge issue related to MHouse has not been resolved at your end despite my several emails to yourself and releasing past several scharge payment in good faith hoping you will resolve issues raised by MHouse vice chair Amir/Alan and myself.
Now you have send me threatening email of solicitors for scharge payment instead of resolving the issue. Do you think this is the way to resolve issue and its justified at your end?
Kind regards
Subodh Gupta
…………………………………………………………………………………………………………………………………
Mallard House : Scharge + Roof Access (URGENT)
From Subodh Gupta Journalist <subodh@journalism.net.in>
To Michael.McDonagh@rendallandrittner.co.uk
Copy richard.daver@rendallandrittner.co.uk, duncan.rendall@rendallandrittner.co.uk, paul.denton@rendallandrittner.co.uk, James.Mattocks@rendallandrittner.co.uk
Bcc subodh <subodh@journalism.net.in>
Date 2021-11-08 11:09
Summary Headers
Dear Mr. McDonagh,
I am looking forward for a solution but its unfortunate that One year has gone by & my queries are still PENDING at yours/RR senior mgmt end in regards to both DISPUTED Scharge & Roof Access to Mallard House residents.
(1)Roof access:
We as a resident of MHouse would like to have access to roof door & unfortunately all the reasons provided by yourself on behalf of RR (denying roof access to us) were FACTUALLY INCORRECT.(Reason best known to yourself).
SOLUTION: This issue can be easily resolved when roof roof access provided to MHouse residents.
(2)Disputed Service charge Mallard house: Last time in Feb 2021, I paid RR 1500 GBP for Scharge in good faith hoping RR would make an effort to resolve DISPUTED scharge issue at the earliest and provide Scharge based on ACTUAL cost/accounts related to MHouse as requested by Mhouse association but that is STILL not sorted at your end BUT now you still send me another bill of £1725 dated 27/10/2021. How is that ethical & justified at your end???
This is to inform you that I am exercising my “Summary of Tenant’s rights and obligation” in relation to variable service charges which is set out on “summary clause 10”. This is to inform you that I am not happy & I dispute Scharges as these charges don’t correspond to my lease.
SOLUTION:
(a)Please provide the Scharge statements based on actual cost specific to MHouse. (In the past there were incidences where Mhouse association found evidence of being overcharged by RR).
(b) Please provide Scharge accounts/records as requested by Mhouse association Till disputed service charge issue is resolved and you bring transparency , kindly don’t send me any more Scharge demand, please as it is total waste of time for me & for yourself.
Kind regards
Subodh Gupta
………………………………………….
Date: Tue, 24 May 2022 08:30:19 -0500
From: Subodh Gupta Journalist <subodh@journalism.net.in>
Subject: Re: Mallard House : Scharge + Roof Access (URGENT)
To: Andy Soteriou <Andy.Soteriou@rendallandrittner.co.uk>
Cc: Thomas Watson <Thomas.Watson@rendallandrittner.co.uk>, richard.daver@rendallandrittner.co.uk, paul.denton@rendallandrittner.co.uk, subodhgupta2001@yahoo.com
Dear Andy and Thomas,
Good afternoon,
I want to solution to resolve this unneccessary long pending issue as it is total waste of my time but 2 years has gone by but my queries are still PENDING at yours/RR senior mgmt end in regards to both DISPUTED Scharge & Roof Access to Mallard House residents but you still sending me threatening letters related to scharge???
(1)Roof access:
We as a resident of MHouse would like to have access to roof door & unfortunately all the reasons provided on behalf of RR (denying roof access to us) were FACTUALLY INCORRECT.(Reason best known to R&R).
SOLUTION: This issue can be easily resolved when roof roof access provided to MHouse residents.
(2)Disputed Service charge Mallard house:
Last 2 years I paid R&R 1500 GBP (& other amount) for Disputed Scharge in good faith hoping RR would make an effort to resolve DISPUTED scharge issue at the earliest and provide Scharge based on ACTUAL cost/accounts related to MHouse as requested by Mhouse association but that is STILL not sorted at your end BUT now you still send me another bill instead of replying the queries & resolving disputed Scharges.
How is that ethical & justified at your end???
SOLUTION:
(a) Please provide Scharge accounts/records as requested by Mhouse association Note: (In the past there were incidences where Mhouse association found evidence of being overcharged by RR).
(b) STILL even though there is considerabe delay at your end BUT If you CONFIRM me today specific date (resonable time period say 2 or 4 months) by which you shall be able to resolve and provide us scharge based on actual cost as requested by Mallard House association, I will pay payment of 1500 GBP today itself.
PLease Note: If you neither provide MH association disputed Scharge based on actual cost and nor ready to commit date by which you will provide us with the same, then in that case This is to inform you that I am exercising my “Summary of Tenant’s rights and obligation” in relation to variable service charges which is set out on “summary clause 10”. This is to inform you that I am not happy & I dispute Scharges as charges don’t correspond to my lease.
Till disputed service charge issue is resolved and you bring transparency, kindly don’t send me any more Scharge demand, please as
it is total waste of time for me & for yourself.
Kind regards
Subodh Gupta
Journalist
Journalism News Network,
Flat 35 Mallard House, Station Court, SW6 2BF, London, UK
Quoting Andy Soteriou <Andy.Soteriou@rendallandrittner.co.uk>:
Dear Subodh, Happy New Year.
Firstly, I’d like to apologise for the ongoing delay in coming back to you. As you may be aware, my involvement in the day to day management of Mallard House was only ever due to be on an interim basis, until my colleague @Thomas Watson took up his post as the new Senior Property Manager for the block, which he has now done.
Tom and I have discussed your case, so he will now be in contact with you to provide a definitive response in due course. We really appreciate the patience you have shown in the meantime.
Regards
Andy
Andy Soteriou BA (Hons) AssocRICS MIRPM
Property Team Manager
Direct Dial: 020 3761 3080
www.rendallandrittner.co.uk
Fwd: 35 Mallard House : Scharge + Roof Access (URGENT)
From subodh@journalism.net.in
To thomas.watson@rendallandrittner.co.uk
Copy Michael.McDonagh@rendallandrittner.co.uk, duncan.rendall@rendallandrittner.co.uk
Date 2022-10-27 13:51
Summary Headers Plain text
Dear Thomas/Michael/Duncan,
I would like the Schrage issue related to Mhouse to be resolved asap as it pending a long time at your end, but:
(1) It is unfortunate that for around 3 years there is no effort on behalf of RR to resolve the service charge queries from Mallard House association and no response to Schrage queries raised by myself (unanswered email below).
RR sends Schrage bill but doesn’t bother to reply to the Schrage queries. How ethical is that? (Kindly refer to the email below)
(2) The response from RR about roof access to the Mhouse resident turned out to be factually incorrect and after that no response on that. (Please refer to the email and also the link below).
(3a)Please provide the Scharge statements based on the actual cost specific to MHouse. (In the past there were incidences where the Mhouse association found evidence of being overcharged by RR). In addition, It is unfair to charge an extra admin charge on top of the service charge while not providing Schrage details.
(b) Please provide Schrage accounts/records as requested by the Mhouse association.
(3c)Why the key to MHouse roof is still not provided to its residents and by when would you be providing the keys?
Kindly suggest how you would like the matter to be resolved, please.
Kind regards
Subodh Gupta
………………………………………………………………………………………….
Fwd: 35 Mallard House : Scharge + Roof Access (URGENT)
From subodh@journalism.net.in
To duncan.rendall@rendallandrittner.co.uk
Copy richard.daver@rendallandrittner.co.uk
Date 2022-11-09 12:24
Summary Headers Plain text
Dear Sir,
More than 3 years and still there is no efforts at your organisation end to resolve the disputed (1)Service charge which should be based on actual cost to Mallard House and (2) Fire safety issues and Keys to The roof of Mallard House Sw6
(Detailed below in the other emails)
YOUR TEAM NOT replying why they provided factually incorrect statement RELATED TO FIRE SAFETY & Roof Keys and How they overcharge us in the past.
MOST IMPORTANTLY how they can move forward & resolve the disputed service charge issue raised by MH association.
Please note if you keep sending threatening letters without resolving disputed issues I will be forced to publish your unethical business practice on a wider scale via UK wide news release.
So far I have only publish reviews (email below).
Please note I am informing you in advance that I will not be responsible for any brand damage of RR as a result of UK wide news about RR unethical practices if your team send me any more threatening letter.
I will wait till 2nd December for your reply.
Kind regards,
Subodh Gupta
……………………………………………………
Fwd: 35 Mallard House : Scharge + Roof Access (URGENT)
Contact photo
From subodh@journalism.net.in
To thomas.watson@rendallandrittner.co.uk
Copy duncan.rendall@rendallandrittner.co.uk, richard.daver@rendallandrittner.co.uk, paul.denton@rendallandrittner.co.uk, matt.rittner@rendallandrittner.co.uk
Date 2022-12-09 13:45
Dear Thomas & RR Management Team,
Good afternoon
Your team keep ignoring MH residents’ legitimate concerns for years. How is that fair? I have raised 2 of the most important issues which will actually help RR in case of Fire eventuality.
(1) Roof Keys to Mhouse.
Solution: This issue can be easily solved if you simply hand over the keys to MH residents.
I have explained to you several times that Mhouse is closed from all the 3 sides and the fire brigade can’t reach the block of flats at the backside in case of fire, there is no way the resident’s floor can escape if a fire starts in any of lower floor and we don’t have any SEPERATE fire exit.
Your team provided 2 misleading reasons for not handing over the roof keys, and BOTH of your reasons came out to be FACTUALLY INCORRECT??? and after that, your team went totally silent. Please refer to the email below.
(2) Disputed Service Charge issue
In the past, there were incidences where the Mhouse association found evidence of being overcharged by RR? I have asked several times:
(2a) Can you ensure and confirm there is no more overcharging (ie we being charged for services or repairs not provided or done at Mallard House) Your team is again silent on this point??? Interesting isn’t it?
(2b) MH resident association is asking several questions related to disputed service charges for several years and again they have not been provided.
Kindly make an effort to resolve the disputed issue with MH association team members.
Kind regards
Subodh Gupta
Journalism News Network
(P.S. To be fair on my side I have paid several payments of service charges to RR in good faith hoping your team would resolve the disputed SC issue and even set up a STANDING ORDER for the SCharge with the monthly payment, dt 10th of each month starting this month (pro-rata £1500 per year REF: GUPTA075).
MH residents are not the only ones who are dissatisfied with your services. 200 extremely dissatisfied Residents from 10 developments have written open letter to R&R. You are welcome to do a quick google search.
Also please note: Your team keeps sending unjustified threatening letters instead of resolving the disputed issues which is kind of kiddish. So kindly stop sending any more letters until you resolve the issues with MH association unless you really want to escalate the issues.
Please note it is very easy to put this issue in the whole UK National media with so many residents’ associations unsatisfied with R&R unethical practices. I would like to state here last time that I will not be responsible for any brand damage as I have provided enough time frame and if issues continue to stay unresolved. (I have a long list of discrepancies at the RR end that I can point out from dog menace to ….but at the moment above 2 disputed issues needs to be resolved) This is for your information. Also please don’t waste any more of my time. Thanks
So the managing agent R&R failed to respond to the leaseholder queries related to the service charge despite several reminders over the years…
Is Rendall and Rittner overcharging Mallard House SW6 residents